Privacy Policy

  • Privacy Policy Notice

    Squishysaurus takes your privacy very seriously. This privacy policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. The content of Squishysaurus.co.uk are the service offerings of Sage Edutainment Limited, a limited liability company registered in England and Wales as with company number 12784501. The registered address of the company is 7 St John's Rd, Harrow HA1 2EY. Squishysaurus and associated companies, and references in this document to “us,” “our,” and “we” refer to Squishysaurus, Sage Edutainment Limited and Squishysaurus.co.uk. All references to Sage Edutainment Limited also refer to Squishysaurus and vice versa.
    This Privacy Policy addresses all the requirements set out in the GDPR. The General Data Protection Regulation (EU) 2016/679 (“GDPR”) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. Please review this Privacy Policy before you use the Website or any of the services or features offered on or through the Site. By using the Website and its services and features, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site or its services and features.
    1. Information Collected
    Squishysaurus may collect certain personal information from you when you register to use the Website or its services and features. We may also collect additional personal information, including your physical address, in order to deliver products. We may also collect certain non-personally identifiable information from users of our site, such as their Internet protocol address, the type of browser and operating system they use, the domain name of your Internet service provider, and the web pages, content and advertisements you may have visited, viewed or clicked on. We collect this information in several ways, including the following:
    • Cookies: Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personal information, but if you choose to furnish us with personal information, this information may be linked to the data stored in the cookie. We may use “cookies” to maintain a record of your visits and to improve the content and services on our site.
    • Web Server Logs: Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site.
    • IP Addresses: Our system may also collect your IP address, which is a numerical address that is used to identify a computer connected to the Internet. We may use your IP address to help diagnose problems with our server, to administer our site, to deliver web pages to you upon request, to tailor our site to the interests of our users, and to measure traffic within our site.
    • Public Posting: If you post in the comments of a blog post on the Website (or anywhere on social media), you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Squishysaurus is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, (such as blog comments) Squishysaurus will collect that information from your interaction and the information will become publicly available.
    2. Information from Minors
    Squishysaurus does not knowingly collect information from children under the age of 13. Nor do we collect information from any individual under the age of 13 without the consent of a parent or guardian. If you believe that your child has registered on our site or that we have collected information from your child, please contact us immediately so that we can remove that information from our database.
    We take many special precautions to protect the privacy of children at Squishysaurus Services directed to children. Some Sister Sites or areas of Squishysaurus Sites with content for children can be identified by “kids” or “play” in the domain or subdomain. Content intended for adults may be available at such Squishysaurus Sites, accessible through a “parents” link. If you have a question about whether a particular Squishysaurus Service is directed to children, please contact us at info@squishysaurus.co.uk.
    We may sometimes need a child’s email address, your email address, or both. We may ask a child for your email address, so we can notify you of your child’s interest in Squishysaurus Services. In the limited circumstances where we might collect your child’s email address without getting your consent first (see more below), if we need more than just your child’s first name (or screen name) and email address for your child to participate in a particular Squishysaurus Services, we will ask your child for your email or mailing address so that we can notify you of your child’s request and get your permission. When we ask for your permission, we will tell you what we will do with the information you or your child provides us, and how you can review your child’s information and ask us to delete the information. With your consent, we may collect other personal information from your child such as a last name or home address when the information is necessary for a particular activity.
    We don’t keep your (or your child’s) email address unless you tell us it is okay. If social networking opportunities are available through Squishysaurus Services, they are structured so that no personal information is shared between visitors unless parental consent is obtained.
    Squishysaurus might collect an email address and first name (or screen name) from your child without your consent, but only in the following special cases: If a child sends a request to us, we keep their email address for long enough to respond to them. In the case of “send a friend” emails, we do not ask for your child’s email address and only use the friends’ email address to send the message, after which the friends’ email addresses are deleted.
    We may offer enhanced Squishysaurus Services, including subscription-based Squishysaurus Services, which require a parent to register and establish the appropriate permission level for the child. Content and activities available may vary depending on the Service. Parents will be provided with information on the type of content and activities their child may access at the time they register and are always in charge of their child’s account. Subscription fees may apply for some Services.
    We may ask for certain information that is not personally identifiable, like city and state, birth month and day, gender, hobbies, etc., to help us understand our visitors and improve our products. We also use technology and work with third-party technology partners to facilitate the ability to play games, to recognize returning visitors, for research, and for other purposes, including to screen under-age visitors from certain features or areas intended for older visitors, and to get certain automatically collected information automatically. We ask our advertising agency service partners under contract with us to comply with self-regulatory guidelines on targeted advertising.
    Squishysaurus does recognize that parents, guardians, or other adults may purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the purchaser of the product, and will be treated as such by this privacy policy.
    3. Access to the App
     
    Apps must typically be downloaded from an app store. Your computer or mobile device may enable you to restrict your child’s ability to visit other areas on the internet and to make purchases online or through apps. We provide information on features available through our child-directed connected products to inform parents about how the product connects to the internet.
    App stores generally require an adult mobile device owner to register to download or make purchases. Some apps may offer options to visit an online store to make a product purchase. We encourage you to spend time with your children when they are online or using any mobile device or connected product so you understand the features of the Service and the activities they allow, and to adopt available device and browser controls that reflect your preferences about your children’s ability to access the internet or make purchases online.
    4. Information You Share
     
    When you communicate with us
    When you consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are choosing to share information with us. That information may include your name, physical address, email address, IP address, phone number, gender, location, purchase history, or other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United Kingdom and stored by us as described in this Privacy Policy.
    When you join our mailing lists
    If you join one of our mailing lists, you choose to provide us with personal data such as your name and email address. We will always link to this Privacy Policy and explain how we would like to communicate with you. We only ever use your data to communicate with you in this way.
    You can manage your preferences or unsubscribe at any time by following the links in emails we send you.
    5. Information We Collect
     
    Emails
    If you join one of our mailing lists, we track how you interact with emails we send you. This helps us to understand what is important to you and improve the content we provide. We track whether you open our emails, which links you follow, and when you do so. You can manage your preferences or unsubscribe at any time by following the links in emails we send you.
    Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users. Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
    Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.
    Our EMS provider is; Actionetics. We hold the following information about you within our EMS system;
    Email address
    I.P address
    Subscription time & date
    6. Information We Share
     
    External Processing
    We use third parties to provide services to us, such as: 
    o Managing mailing lists and delivering email
    o Hosting our websites
    o Helping us analyze the use of these services
    These companies process personal data on our behalf. We only provide these companies with the information needed to deliver the service. We enter into written contracts to ensure that use of this data is consistent with this Privacy Policy.
    Legal Disclosure, Safety and Security
    We may preserve, use, or disclose your personal data if we believe it is reasonably necessary to:
    o Comply with a law, regulation, legal process, or governmental request
    o Protect the safety of any person
    o Protect the integrity of our platform, including to help prevent spam or abuse
    o Address fraud, security, or technical issues
    o Protect our rights or property or the rights or property of those who use our services
    7. Managing Your Data
     
    Understanding your rights
    It is important that you understand your legal rights around your personal data and how we may use it. If you would like to discuss or exercise any of these rights, please contact our Data Controller at info@squishysaurus.co.uk
    Right to be informed
    This Privacy Policy aims to inform you about how we process your personal data. You might also see specific messages when we collect personal data from you that explain why we ask for it.
    Right of access
    You have the right to access a copy of your personal data and receive certain information about what the data is and how and why we are processing it. We will ask you to prove your identity before we can disclose any information.
    Right to rectification
    You have the right to request a correction to your data if you believe that any information we hold is incorrect.
    Right to erasure
    You have the right to request that we delete your data.
    There are some circumstances where we may need to keep your details, for example, if we are legally obliged to do so. If this is the case, we will explain and discuss these circumstances with you.
    Right to restrict processing
    You can request that we restrict processing of your data, as an alternative to deleting it – this means that we will keep the data but stop processing for most purposes. You may want to exercise this right if you feel that the data is inaccurate, that our processing of it is unlawful, whilst we progress a request from you to object to processing, or if we have no further need of the data, but you require us to keep it in relation to the establishment, exercise or defence of a legal claim.
    Right to data portability
    You have the right to request a copy of your data, in readable form, and have us transfer it to another organization. There are some circumstances where these rights may not apply, but where this is the case we will always explain this to you.
    Right to object
    You have the right to object to the processing of your data.
    Rights related to automated decision making
    You have the right to avoid being subject to decisions based solely on automated processing (including profiling) which has a significant effect on you. We do not carry out any such processing.
    8. Data Retention
    We keep records of your communications with us for six years in case we have to refer to a conversation or enquiry. This could be because it relates to our legitimate business interests, you are still in communication with us, or for legal reasons.
    We keep your contact information on any mailing lists you chose to join unless you tell us otherwise. If you haven’t opened one of our emails for some time, we may contact you to ask if you still want to hear from us. If you unsubscribe from a mailing list, we retain some basic information to ensure we don’t contact you again in the future.
    9. Third-Party Websites and Links
     
    Squishysaurus may link to websites, products and services operated by third parties. Squishysaurus is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Website, any website accessed from a Third Party Site, or any changes or updates to such sites.
    These linked websites are only for your convenience and therefore you access them at your own risk. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that Squishysaurus and associated companies are not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the website administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.
    10. Changes To This Privacy Policy
    We may change this Privacy Policy from time to time. If we make a material change to this policy, we will publicize these changes on our website.
    11. Contacting Us
    If you have any questions about this Privacy Policy, please contact us by sending e-mail to info@squishysaurus.co.uk. Please note that information you submit through e-mail may not be secure; so please do not include credit card information or other sensitive information in your messages to us.
    In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

    Billpay’s/Klarna’s payment options In order to be able to offer you Klarna’s payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we will pass to Klarna certain aspects of your personal information. General information on Klarna you can find here and on BillPay here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s and BillPay’s privacy notices.

    For Direct bank transfer, your personal data such as contact and order details, will be processed by Klarna.

    For Pay Now (SOFORT Direct Banking) Your personal data such as contact and order details, will be processed by Klarna.